Title Clerk

Centennial, CO

Title Clerk

The title clerk assists in resolving unfinished paperwork that is being collected and audited for completeness in out of state registration and titling.

Duties & Responsibilities

  • Prepares or collects, maintains, organizes, files, records, and manages all documentation related to vehicle titling and registration.
  • Handles inquiries and document requests from clients, customers, and colleagues.
  • Processes title paperwork including DMV applications and supporting documents utilizing internal title applications software.
  • Audits files for accuracy and completeness. (Expectations are for 40-45 files processed per day
  • Audits title paperwork received from dealer network for accuracy and completeness
  • Prepares any required tax and title documents to be submitted to the DMV Provides excellent customer service to dealer network including phone and email communication to resolve open issues with paperwork
  • Provides/gathers information by answering questions and request, both internally and externally
  • Maintains quality service by following procedures and resolving issues with paperwork
  • Contributes to team effort by supporting internal and external customers as needed
  • Other duties as needed

Skills & Qualifications

  • Strong deductive reasoning skills required
  • Dealership Title experience strongly preferred, experience with out of state title work is a plus
  • Mortgage processing experience will be strongly considered
  • Proficient in Microsoft Excel, Word, Outlook
  • 10 key by touch, keyboard 50-60 WPM
  • Effective time management and organizational skills, requiring a strong ability to multi task, prioritize, and meet deadlines
  • Must have strong attention to detail and clerical skills
  • Must be dependable and possess a positive attitude while working in a team environment, as well as independently when needed

Education and Experience:

  • High school diploma or equivalent required; Associate’s or Bachelor’s degree in related field preferred
  • Must have the ability to pass a background check
  • Must meet minimum requirements on Math, and Attention to Detail Testing administered by the Employee Success Manager.

Physical Requirements:

  • Prolonged periods sitting at a desk and working on a computer
  • Must be able to lift up to 15 pounds at times

 

Details

  • Location is in office in Centennial, CO
  • Office hours are 7:30-4 M-F
  • $17 an hour
  • Medical, Dental, Vision, Sick and holiday pay, Vacation

JOB CODE: 2021Nov18